Privacy Policy

At Lockia, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.

Last updated: December 12, 2025 | Effective date: December 12, 2025

This Privacy Policy describes how LOCKIA LLC ("Lockia," "we," "us," or "our"), a Florida LLC, collects, uses, discloses, and protects your personal information when you use our Mobile Device Management (MDM) platform and related services.

We collect information to provide and improve our Mobile Device Management (MDM) services. The types of information we collect include:

Account Information

Name, email address, phone number
Company name and business address
Billing and payment information
Login credentials (securely hashed)

Device Information

Device identifiers (IMEI, serial numbers, MAC addresses)
Device model, operating system, and version
Device location data (when enabled by administrator)
Device health and status information

Usage Data

Platform usage analytics and feature interactions
Support tickets and communications
Login timestamps and session information
API access logs

KYC/Identity Verification Data

Government-issued ID documents
Facial recognition data for liveness detection
Biometric data processed by our verification partners
Verification status and results